Monday, October 29, 2012

Which Emotions Have the Most Impact on Voters? | Psychology Today

Most Voters Are Driven by Emotions, Which Include Emotional Reactions to the Issues.

I often hear complaints about the fact that so many voters are deciding who to vote for based on emotion rather than rational responses to the issues. However, this is not an all-or-nothing situation with some voters making decisions purely for rational reasons while others decide only for emotional reasons. The truth is that just about all voters, including the most well-informed amongst us, have emotional responses to issues. If we didn?t we probably wouldn?t bother to vote at all.

If You Care Deeply About an Issue, You are Also Emotional About It!

When we think about the issues that matter most to us, we are likely to have intense emotional reactions to different stances on these topics. If you care about gay marriage, you will be happy imagining a time where any gay couple has the same legal rights as any straight couple. If you are against gay marriage, you probably smile at the thought of a world where no gay couple can get married. However, emotions may be even stronger on the negative side. For example, if you are pro-life, the idea of legalized abortions being available to anyone with an unwanted pregnancy probably infuriates you. In contrast, if you are pro-choice, hearing politicians talking about abolishing Roe v. Wade is likely to make you very upset. You can take just about any issue you are care deeply about, and thinking about an outcome that goes against what you hope for will likely get you very upset. That is not so bad as emotions, and particularly negative emotions like fear and anger are what drive many people to volunteer, make donations and, of course, vote!

Negative Emotional Reactions May Have the Most Influence. Why?

Generally, avoiding pain motivates people more than seeking pleasure (Tversky and Kahneman 1991). Most voters find it intensely painful to imagine their least favorite candidate winning the election.They could experience disappointment, worry, fear, sadness, anger or any combination of these if the candidate they don't want in the White House wins the election. Such emotions are very effective in motivating people to vote. Indeed, when I hear people on both sides talk about the candidates, I notice that people seem far more heated and passionate when they talk about the candidate they do not plan to vote for than when they talk about preferred candidate. The candidates themselves both seem to be aware of this. My favorite example of using negative feelings about the opponent to encourage voting came from a speech President Obama gave in late August, after crowds had just booed something about his opponent, Obama famously said, ?Don?t boo. Vote!??

The Media Often Stresses the Negatives More Than The Positives.

An October 22 New York Times article repoted that 80% of ads put out for Obama and 85% of ads put out for Romney have been negative. If we pay attention to social media, partucularly Facebook, Twitter and Google+, there seem to be far more negative comments about each candidate than positive comments. Similarly, in the mainstream media, it seems that we hear far more criticism of Obama than praise for Romney on Fox News and far more negative comments on Romney than praise for Obama on MSNBC. Even CNN (considered to be relatively neutral) seems to pay more attention to the political gaffes of each candidate than to their political triumphs. It could be that the gaffes are more interesting, or perhaps there are more gaffes than triumphs to cover. However, if you add to the mix the many comedians who have either covered the election or impersonated one or more of the candidates, you end up with a strong sense that we are paying more attention to the perceived weaknesses and even failings of each candidate than to their strengths or successes. That may not be a bad thing. Indeed, since avoiding pain is a stronger motivator than seeking pleasure, a focus on the negative side of each candidate may mean more people actually show up to vote!

Emotions Aren?t Always About Self-Interest!

When we think about the issues that matter most to us, we are likely to have intense emotional reactions to different stances on these topics. It is important to note that many of us get emotional about issues, even if we are not personally affected by them. For example, quite a few voters who are no longer fertile are still very committed to female reproductive rights. There are also many heterosexual voters who are passionate about promoting equal rights for gay Americans, and white males who are committed to affirmative action. There are even very wealthy Americans making donations to political candidates who will increase their own taxes. This includes the two wealthiest people in the country, Bill Gates and Warren Buffet. Similarly, many voters have secure jobs with excellent health insurance benefits, but are still very emotionally committed to public options for healthcare.

On the other side of the political divide, there are Americans without health insurance who are passionately against having a public option or any other type of healthcare reform (e.g. ?ObamaCare?). In short, when Americans vote, volunteer or make contributions to a campaign, it is often for emotional reasons, not because it will improve their personal bottom line.

So Embrace All Your Emotions, Even the Negative Ones! Then, Go Vote!

Emotion often gets a bad rap. The fact that emotion drives much of voting is not a bad thing. Emotion drives the passion that leads people to volunteer, make personal donations to causes they care about, and deal with the hassle of voting. So don?t feel bad about not being purely rational. Get emotional, get involved, and vote!

References

Tversky Amos and Kahneman Daniel (1991), "Loss Aversion in Riskless Choice: A Reference-Dependent Model." The Quarterly Journal of Economics, Vol. 106, No. 4 (November), pp. 1039-1061.

Hunt, Albert R. (October 2012). "Media Share Blame for Negative Ads," The New York Times.

Prior Posts on the Psychology of the 2012 Presidential Election

The Upside of Voter Irrationality: Irrational Voters Can be a Good Thing

Which Debates Have the Most Impact & Why We Watch Debates

Why Romney was Wrong about that 47%. Some May Actually Vote For Him

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Source: http://www.psychologytoday.com/blog/your-money-and-your-heart/201210/which-emotions-have-the-most-impact-voters

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Saturday, October 27, 2012

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Source: http://pdfcast.org/pdf/affordable-seo-services-ndash-keyword-analysis266

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Rupert Murdoch, Customer Service Rep? - Gretchen Gavett - Our ...

On the surface, it's a simple customer service issue: Someone has a problem with your product. They let you know about it. You address the issue and find a solution.

But things can get a bit trickier if your customer service rep is also your CEO ? and if he or she is attempting remedy the problem in a very public way.

Earlier this week, besieged media mogul Rupert Murdoch, who by all accounts is actually the man behind 140 characters, responded on Twitter to a person in Kentucky who had an all-too-common newspaper complaint:

Murdoch, who joined Twitter in January 2012 and is known for ruffling a few feathers via the medium (calling Scientology a "weird cult" and giving Mitt Romney campaign advice, for example), was quickly praised by Zilow's CEO and a branding and social media expert:

Murdoch is a rarity among Fortune 500 CEOs. A July 2012 study conducted by DOMO and CEO.com found that only 4% are on Twitter and 7.6% on Facebook (by contrast, 34% of the U.S. population is on Twitter, and 50% is on Facebook). But an IBM survey of 1,709 CEOs found that, while only 16% use social media, the number is expected to grow to 57% in five years. (A pretty comprehensive list of CEOs taking the plunge can be found here.)

For the leaders who do Tweet, what they're saying (and doing) can be profound.

"The most spectacular example is is Cory Booker, the mayor of Newark, New Jersey," Rob Cottingham, a social media expert at Social Signal, told me. Booker regularly engages with constituents, and in December 2010 took to Twitter (and the streets) to help residents during a blizzard. And Craig Newmark, the founder of craigslist, has "customer service rep" in his Twitter bio.

But if a CEO doesn't know what he or she is doing ? or just how incredibly public 140 characters can be ? they can create a pretty negative media firestorm. Cottingham points to Kenneth Cole's ill-advised tweet connecting a spring clothing line to the "uproar in #Cairo" as a particularly boneheaded move.

CEOs also need to be aware that there's a "certain expectation that they're responsive like that, and it can look really bad if they're on twitter and aren't prepared to have that kind of interaction with their customers," says Kerry Bodine, co-author of Outside In. As former Best Buy CEO Brian J. Dunn told us in 2010: "You can't just dabble in social media. You can't use them only when things are good. You have to deal with rain as well as sunshine."

Keeping these issues in mind, there's almost no downside to having CEOs converse with customers, according to Anne Morriss. Morriss, the co-author of Uncommon Service, says Murdoch's tweets (in this case) were a coup for the Wall Street Journal.

"This is a point in time where newspapers are trying to figure out how to be relevant," she told me. "The fact that there's this clearly sophisticated consumer in the middle of the country that is so hungry for this service that they're going through this trouble to communicate about it in this very brave new-world medium that Twitter has become, is great visitiblity for the paper."

But we also know that some of Murdoch's other tweets haven't been quite as helpful as this week's, both to the customer and to the News Corp. or Dow Jones brand. Half the battle is figuring out how much leeway your CEO should have, and how to manage a customer's expectations when a problem arises. Cory Booker, because he lives in Newark, can actually go help shovel snow. It seems more unlikely that Murdoch can singlehandedly fix a newspaper distribution glitch in Kentucky.

"When the CEO gets involved, everyone just automatically scrambles," says Bodine. "The customer is going to get their issue fixed, and that's a good thing. But then there's the expectation that the next person who has a problem is going to respond directly to Murdoch, and the next, and the next, and that's not a susutainable way to run a customer service department."

Bodine suggests that combining an active CEO on Twitter as a brand ambassador with a smart customer service strategy could harness the best of both worlds. A CEO could respond directly to a customer complaint on Twitter and include the handle of a corporate account. "It accomplishes two things: Hey, I take your problem seriously as a CEO, but there are other paths for getting this done. [Murdoch] can't be fielding all their customer service calls because he's got other stuff to do." (Like managing a company embroiled in a phone-hacking scandal that's also in the process of splitting in two).

Cottingham agrees: "If Mayor Sam Adams in Portland says a traffic light's going to be fixed, then it gets fixed. Your company has to be able to track the commitments your CEO makes, and deliver on them."

You also need to be realistic about capacity. "A CEO's time is a strategic resource; use it wisely," advises Cottingham. "Being open and conversational can be a huge asset. Getting mired in Twitter and Facebook threads while your comptroller can't get your attention isn't."

If you can navigate all this, the rewards of a tweeting CEO may outweigh the risks. "I think this is a deadly serious platform that allows you to, in a pretty revolutionary way, have very public conversations with customers and communicate really quickly what your values are," explains Morriss. And, importantly, she points out that Twitter is a "cheap and easy" way to connect with customers and lead your employees by example.

In this day in age, New York Times columnist David Carr writes, "the modern chief executive lives behind a wall of communications operatives, many of whom ladle out slop meant to obscure rather than reveal." Twitter, he says, "has the potential to cut past all that clutter."

For Rupert Murdoch, Edward Barr, and the Wall Street Journal, that was certainly the case, at least for a brief moment. Both Barr and the Journal declined to comment for this story, though the latter did reveal a brief coda: Barr was, in fact, contacted by a real customer service rep. And hopefully his paper arrived on time this morning.

Bonus: 10 Tips For Getting Your CEO on Twitter.

Source: http://blogs.hbr.org/hbr/hbreditors/2012/10/when_your_ceo_becomes_your_cus.html

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Jury told of efforts to save kids in day care fire - KansasCity.com

By JUAN A. LOZANO

Associated Press

As a Houston home day care filled with choking smoke and flames last year, neighbors tried desperately to rush in and rescue the seven children who had been left alone and were trapped inside.

Day care owner Jessica Tata was screaming "the kids are burning" as neighbor John Chestnut got on his hands and knees and crawled into the home, Chestnut testified Friday at Tata's felony murder trial. Four of the children died in the blaze, while three others were seriously injured.Chestnut, 21, said he could hear the children as he went through a back door and crawled through the kitchen. "All I hear is screaming, babies crying. I couldn't tell where they were at all," Chestnut said. "I was calling out for them. It's all I could do."Ultimately, Chesnut was forced to turn back as smoke filled his mouth and he couldn't breathe.Prosecutors at Tata's trial used testimony from neighbors as well as emotional 911 calls in which children could be heard crying to detail for jurors the frantic efforts that were made in February 2011 to try to save the children, who ranged in age from 16 months to 3 years old.Investigators have said Tata, 24, left the children alone at her home while she went shopping at a nearby Target store when the fire broke out. Investigators say the blaze was sparked by oil in a frying pan on a stovetop burner that had been left on.Tata's attorneys argue she never intended to hurt the children and that she tried to save them. Tata is being tried on one of four felony murder counts she faces, related to the death of 16-month-old Elias Castillo. She faces up to life in prison if convicted.Chestnut told jurors that he and his friend, Geoffrey Deshano, 20, were at Deshano's house, across the street from the day care, when they saw Tata drive up. Tata went inside, then immediately came out screaming that the house was on fire, Chestnut said. He called 911 while Deshano went to the day care with Tata.Chestnut's 911 call was one of several made during the fireIn one from Tata that lasted several minutes, the distraught day care owner could be heard telling an operator, "Children are dying. ... I can't see anything. My kids are dying. ... They're all babies. Hurry, please hurry."At one point in the call, Tata yelled out, "Are you in there?" and a child's voice could be heard responding, "Yeah." Tata then told the child, "Crawl out the window. I can't see you." At other times during the call, children could be heard crying in the background.At the end of the call, Tata said, "Please help me. Oh my gosh, I don't know what to do."As her 911 call was played in the courtroom, Tata began loudly sobbing. Several of the children's family members also began crying.After Chesnut was forced out of the house, he went into the backyard with Tata. As he and Tata stood there, a boy ran out of the house. "He was really burnt and covered in soot," Chestnut said.A short time after that, a second boy ran out. He was not as badly injured, Chesnut said.Tata's attorneys earlier in the trial said Tata had pulled the two children from the home.Meanwhile, Deshano had gone to a window on the side of the house that Tata earlier had busted open. Deshano told jurors he could see a boy reaching out."I tried to pick him up under his arms but smoke got into my eyes and lungs. It was hard for me to breathe. ... I was almost about to pass out. I dropped him back down, back into the house," he said.Deshano was not able to rescue the boy. Chesnut said he and Deshano unsuccessfully tried to find a water hose to help extinguish the flames. Soon after, firefighters arrived and pulled the remaining children from the house.During a break in testimony, a relative of one of the children walked over to where Chesnut was sitting and thanked him for what he had tried to do.Earlier Friday, a former manager at the Target store where Tata went just before the fire testified that Tata did not seem to be frantic or in a hurry to leave after remembering while in the store that she had left the stove burner on.Besides the four felony murder counts, Tata was indicted on three counts of abandoning a child and two counts of reckless injury to a child. Testimony resumes Monday.

Follow Juan A. Lozano at http://www.twitter.com/juanlozano70

Source: http://www.kansascity.com/2012/10/26/3887083/jury-told-of-efforts-to-save-kids.html

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Friday, October 26, 2012

Giants beat Tigers 2-0 in World Series Game 2

The final score is Giants 2, Tigers 0.

Sergio Romo closed out a two-hit shutout for Madison Bumgarner and the Giants, who took a 2-0 lead in the best-of-seven World Series.

After a travel day on Friday, Game 3 is Saturday night in Detroit with Ryan Vogelsong set to pitch for San Francisco against Anibal Sanchez.

___

San Francisco loaded the bases on three walks in the eighth and Hunter Pence's sacrifice fly made it 2-0.

Angel Pagan got things started with a leadoff walk and a stolen base ? which won everyone in America a free taco from Taco Bell on Oct. 30.

Giants playing small ball, executing well.

___

San Francisco breaks through for a run in the seventh.

Hunter Pence led off with a single that chased Tigers starter Doug Fister after 114 pitches. Rookie left-hander Drew Smyly got two strikes on Brandon Belt, then walked him. Gregor Blanco went up looking to sacrifice and his bunt was so perfect that it hugged the third base line for a hit that loaded the bases.

Brandon Crawford grounded into a 4-6-3 double play, giving the Giants a 1-0 lead. They are 7-1 when scoring first this postseason.

Madison Bumgarner was lifted for pinch-hitter Ryan Theriot, who struck out to end the seventh. What an outstanding bounce-back effort by Bumgarner, who gave up only two hits and struck out eight in seven innings.

Santiago Casilla works a 1-2-3 eighth and San Francisco is three outs from taking a 2-0 lead to Detroit.

___

Detroit needs Prince Fielder to start producing before it's too late. He's having a tough postseason.

Miguel Cabrera drew a leadoff walk in the top of the seventh inning, outlasting Madison Bumgarner in a nine-pitch at-bat.

Fielder took a huge hack on the next pitch and swung through it. Then he bounced back to the mound for a 1-6-3 double play, snuffing out a potential rally.

A fired-up Bumgarner pumped his fist and yelled.

Fielder began the night hitting .214 with a homer and three RBIs in the postseason.

Bumgarner has been crafty all night, striking out eight while throwing only 86 pitches through seven innings. Game 2 is still scoreless in the bottom of the seventh.

___

We've got a pitchers' duel in Game 2 of the World Series.

Scoreless through 5? innings. Both teams have two hits.

Tigers pitcher Doug Fister appears completely unfazed by the line drive that deflected off his head in the second inning. He's retired 10 straight.

Fister gets great torque and natural movement on the ball by unfolding that 6-foot-8 frame. Some nasty stuff.

Giants lefty Madison Bumgarner, only 23 years old, is hitting the corners and looks much better than he did during the NL playoffs, when he had an 11.25 ERA in two starts. He has eight strikeouts.

Detroit is getting some good swings against Bumgarner, but the right-handers have hooked a few balls foul.

___

A frustrating fourth inning for Detroit.

Omar Infante led off with an infield single and Miguel Cabrera got ahead in the count before smoking a line drive that was caught by third baseman Pablo Sandoval.

Cabrera pounded his chest once and looked up toward the sky.

Prince Fielder flied out to the left-field warning track and Infante was picked off when he tried to steal second.

The umpires have been terrific tonight.

___

Somehow, Doug Fister appears to be OK.

Gregor Blanco hit a line drive right off the side of Fister's head in the second inning. The ball caromed high in the air and landed in center field for a single.

Fister, however, never went down and never appeared to be hurt.

Tigers manager Jim Leyland, pitching coach Jeff Jones and a trainer all came out to check on Fister, who said he was fine.

Very, very fortunate.

Game is still scoreless after three innings.

___

Early mistake by the Tigers, who squandered a chance at a big inning with some overly aggressive baserunning.

Fielder was hit by a pitch to open the second and Delmon Young grounded a double inside third base. Chugging around the bases, the hefty Fielder was waved home by third base coach Gene Lamont and cut down on a close play at the plate.

Lamont should have held Fielder at third, setting up the Tigers with two runners in scoring position and nobody out. Instead, Fielder made the first out at home plate ? a definite no-no. Detroit didn't score in the inning.

Plate umpire Dan Iassogna made an excellent call ? replays showed catcher Buster Posey's sweep tag was just in time. Moments later, Fielder screamed in the dugout.

San Francisco executed a fine double cutoff on the play, with second baseman Marco Scutaro ? who else? ? making the relay throw to the plate. He alertly dashed over toward the left-field line to be the second cutoff man. Nice defensive fundamentals.

FOX said it was the first 7-4-2 putout in World Series history.

___

Strong start for Tigers right-hander Doug Fister as well.

He struck out leadoff man Angel Pagan, flashed a nice curve and retired Game 1 star Pablo Sandoval on a fly to left for a 1-2-3 first inning.

___

Great start for Madison Bumgarner, who really struggled during the NL playoffs.

Two strikeouts to start the game and then he gets Miguel Cabrera on a grounder to shortstop with a low breaking ball.

Bumgarner got a little help on the corners and at the top of the strike zone from plate umpire Dan Iassogna. A couple of close pitches, could have gone either way. Bumgarner doesn't appear to be throwing as hard as usual, but he hit his spots in the first inning.

___

Welcome back to the World Series.

Now that Justin Verlander lost, the Tigers are in trouble. That seems to be the conventional wisdom, at least.

Hardly anyone was expecting baseball's top pitcher to turn in such a dud during Game 1 in San Francisco on Wednesday night. And most observers who picked Detroit to win this World Series were probably counting on Verlander to put his team ahead in the opener.

But don't brush off the Tigers just yet. Doug Fister is certainly capable of coming through with a big game, and Giants starter Madison Bumgarner is a question mark in Game 2 tonight.

First pitch coming up in a few minutes.

___

Bumgarner won 16 games during the regular season but looked fatigued during the National League playoffs. He went 0-2 with an 11.25 ERA in two outings and was removed from the rotation during the NLCS, replaced by Tim Lincecum.

It will be interesting to see how Bumgarner responds after a little break. He worked on his delivery in the bullpen, and manager Bruce Bochy chose the young lefty over Lincecum for this start.

___

Tigers manager Jim Leyland says Fister is an intense competitor, and there's plenty of pressure on him tonight. Fister, pitching on 11 days' rest, held the Yankees scoreless for 6 1-3 innings in the ALCS opener and has a 1.35 ERA in two postseason starts.

Recent history favors the Giants, though. Sixteen of the past 17 home teams to win Game 1 went on to win the World Series.

Source: http://news.yahoo.com/giants-beat-tigers-2-0-world-series-game-040550763--mlb.html

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Monster galaxy may have been stirred up by black-hole mischief

ScienceDaily (Oct. 25, 2012) ? Astronomers using NASA's Hubble Space Telescope have obtained a remarkable new view of a whopper of an elliptical galaxy that may have been puffed up by the actions of one or more black holes in its core.

Spanning a little more than one million light-years, the galaxy is about 10 times the diameter of our Milky Way galaxy. The bloated galaxy is a member of an unusual class of galaxies with a diffuse core filled with a fog of starlight where there would normally be a concentrated peak of light around a central black hole. Viewing the core is like seeing a city with no downtown, just houses sprinkled across a vast landscape.

Astronomers used Hubble's Advanced Camera for Surveys and Wide Field Camera 3 to measure the amount of starlight across the galaxy, dubbed A2261-BCG. The Hubble observations revealed that the galaxy's puffy core, measuring about 10,000 light-years, is the largest yet seen.

A galaxy's core size typically is correlated to the dimensions of its host galaxy, but in this case, the central region is much larger than astronomers would expect for the galaxy's size. In fact, the bloated core is more than three times larger than the center of other very luminous galaxies. Located three billion light-years away, the galaxy is the most massive and brightest galaxy in the Abell 2261 cluster.

Astronomers have proposed two possibilities for the puffy core. One scenario is that a pair of merging black holes gravitationally stirred up and scattered the stars. Another idea is that the merging black holes were ejected from the core. Left without an anchor, the stars began spreading out even more, creating the puffy-looking core.

Previous Hubble observations have revealed that supermassive black holes, weighing millions or billions times more than the Sun, reside at the centers of nearly all galaxies and may play a role in shaping those central regions.

"Expecting to find a black hole in every galaxy is sort of like expecting to find a pit inside a peach," explained astronomer Tod Lauer of the National Optical Astronomy Observatory in Tucson, Ariz., a co-author of the Hubble study. "With this Hubble observation, we cut into the biggest peach and we can't find the pit. We don't know for sure that the black hole is not there, but Hubble shows that there's no concentration of stars in the core."

Team leader Marc Postman of the Space Telescope Science Institute in Baltimore, Md., said the galaxy stood out in the Hubble image. "When I first saw the image of this galaxy, I knew right away it was unusual," Postman explained. "The core was very diffuse and very large. The challenge was then to make sense of all the data, given what we knew from previous Hubble observations, and come up with a plausible explanation for the intriguing nature of this particular galaxy."

The paper describing the results appeared in the Sept. 10 issue of The Astrophysical Journal. The astronomers expected to see a slight cusp of light in the galaxy's center, marking the location of the black hole and attendant stars. Instead, the starlight's intensity remained fairly even across the galaxy.

One possibility for the puffy core may be due to two central black holes orbiting each other. These black holes collectively could have been as massive as several billion suns. Though one of the black holes would be native to the galaxy, a second black hole could have been added from a smaller galaxy that was gobbled up by the massive elliptical.

In this scenario, stars circling in the giant galaxy's center came close to the twin black holes. The stars were then given a gravitational boot out of the core. Each gravitational slingshot robbed the black holes of momentum, moving the pair ever closer together, until finally they merged, forming one supermassive black hole that still resides in the galaxy's center.

Another related possibility is that the black-hole merger created gravity waves, which are ripples in the fabric of space. According to the theory of general relativity, a pair of merging black holes produce ripples of gravity that radiate away. If the black holes are of unequal mass, then some of the energy may radiate more strongly in one direction, producing the equivalent of a rocket thrust. The imbalance of forces would have ejected the merged black hole from the center at speeds of millions of miles an hour, resulting in the rarity of a galaxy without a central black hole. "The black hole is the anchor for the stars," Lauer explained. "If you take it out, all of a sudden you have a lot less mass. The stars don't get held down very well and they expand out, enlarging the core even more."

The team admits that the ejected black-hole scenario may sound far-fetched, "but that's what makes observing the universe so intriguing -- sometimes you find the unexpected," said Postman.

Added Lauer: "This is a system that's interesting enough that it pushes against a lot of questions. We have thought an awful lot about what black holes do. But we haven't been able to test our theories. This is an interesting place where a lot of the ideas we've had can come together and can be tested, fairly exotic ideas about how black holes may interact with each other dynamically and how they would affect the surrounding stellar population."

The team is now conducting follow-up observations with the Very Large Array radio telescope (VLA) in New Mexico. The astronomers expect material falling onto a black hole to emit radio waves, among other types of radiation. They will compare the VLA data with the Hubble images to more precisely pin down the location of the black hole, if it indeed exists.

The Abell 2261 cluster is part of a multi-wavelength survey, led by Postman, called the Cluster Lensing And Supernova survey with Hubble (CLASH). The survey probes the distribution of dark matter in 25 massive galaxy clusters.

The Hubble Space Telescope is a project of international cooperation between NASA and the European Space Agency. NASA's Goddard Space Flight Center in Greenbelt, Md., manages the telescope. The Space Telescope Science Institute (STScI) in Baltimore, Md., conducts Hubble science operations. STScI is operated by the Association of Universities for Research in Astronomy, Inc., in Washington.

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Source: http://feeds.sciencedaily.com/~r/sciencedaily/space_time/nasa/~3/0T26sqpssA4/121025130724.htm

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Thursday, October 25, 2012

Novartis defends flu vaccines after Italian ban

ZURICH (Reuters) - Swiss drugmaker Novartis said flu vaccines that Italy has banned from sale are safe and it does not expect other countries to take similar action.

Italy banned four anti-influenza vaccines produced by Novartis on Wednesday pending tests for possible side effects after small particles were found in some of the injections.

Chief executive Joseph Jimenez defended the vaccines on Thursday after Novartis reported third-quarter sales that missed forecasts, as the strong dollar and the loss of its U.S. patent for top-selling blood pressure drug Diovan took a toll.

He said the drugs posed no risk to patients' safety, despite the presence of small particles.

Asked whether the manufacturing glitch in Italy was the latest in a series of quality control problems, Jimenez said: "I do not think that is the case."

Manufacturing problems have posed a headache for Novartis this year as it tried to resolve quality issues at U.S. manufacturing sites for its Consumer Health and Sandoz divisions.

Jimenez, who sent a memo to staff earlier this year stressing the need to boost quality, said he did not know how long the Italian investigations would last and declined to comment on its potential cost to the company.

The Swiss health watchdog suspended deliveries of two vaccines due to "possible impurities," on Wednesday, but Jimenez said he did not expect other countries to take action although he could not rule it out.

Austria's health ministry recommended switching to alternative products as a precautionary step on Thursday, but did not ban Novartis's flu vaccines.

Some analysts see Novartis' vaccine division as a problem area, whose hopes hinge on the successful European approval of Bexsero, a vaccine against meningococcal B disease.

Sales in the unit fell 11 percent in the third quarter, hit by lower northern hemisphere flu sales.

"Vaccines were very weak, more so than our already pessimistic forecast, and remain a drag," said Deutsche Bank analysts in a note. "Delayed shipments and lower flu sales, are continuing to place investor focus on this problem area for the company."

Shares in Novartis were trading down 0.3 percent at 57.05 francs by 1124 GMT, compared with a 0.8 percent firmer European Healthcare index.

Third-quarter sales fell 7 percent to $13.81 billion, compared with a forecast for $14.03 billion in a Reuters poll.

Sales at Sandoz fell 13 percent to $2 billion, hit by growing competition for enoxaparin, a copycat version of blood thinner Lovenox originally produced by Sanofi.

The consumer health division also suffered from manufacturing problems at its Lincoln site, which has annualized sales of $1 billion. Novartis said it was taking longer than expected to restart commercial production.

Net income of $2.48 billion was similar to a year ago, as sales of its newest products such as multiple sclerosis pill Gilenya and breast cancer drug Afinitor helped offset declines in older products.

Sales of Diovan, which went off patent in the United States on September 21, fell 32 percent in the third quarter to $969 million.

Novartis confirmed its outlook for 2012 and said the strong dollar would shave approximately 3-4 percent off full-year sales and 2-3 percent off operating profit. This is a slightly smaller impact than it forecast in the second quarter.

(Additional reporting by Georgina Prodham in Vienna.; Editing by Erica Billingham)

Source: http://news.yahoo.com/novartis-says-confident-flu-vaccines-produced-italy-safe-041029630--finance.html

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